Professional Status and Norm Violation in Email Collaboration
Journal article
Axtell, C.M., Moser, K. and McGoldrick, J. (2019). Professional Status and Norm Violation in Email Collaboration. Team Performance Management. https://doi.org/10.1108/TPM-07-2019-0083
Authors | Axtell, C.M., Moser, K. and McGoldrick, J. |
---|---|
Abstract | Purpose: Status is a central aspect of teamwork relationships and successful collaboration in teams, both online and offline. Status group membership and status perception shape behavioural expectations and norm perceptions of what is appropriate but despite their importance have been neglected in previous research. Status effects are of special interest in online collaboration, e.g. via email, where no immediate feedback or non-verbal/paraverbal communication and direct observation is possible. |
Keywords | status; intergroup bias; emotions; compliance; cooperation; norms; communication; email; digital media |
Year | 2019 |
Journal | Team Performance Management |
Publisher | Emerald |
ISSN | 1352-7592 |
Digital Object Identifier (DOI) | https://doi.org/10.1108/TPM-07-2019-0083 |
Publication dates | |
Online | 23 Nov 2019 |
Publication process dates | |
Accepted | 08 Oct 2019 |
Deposited | 23 Dec 2019 |
Accepted author manuscript | |
Additional information | Freely available on my ResearchGate account: |
https://openresearch.lsbu.ac.uk/item/88v80
Download files
187
total views171
total downloads1
views this month2
downloads this month