Professional Status and Norm Violation in Email Collaboration
Axtell, C.M., Moser, K. and McGoldrick, J. (2019). Professional Status and Norm Violation in Email Collaboration. Team Performance Management.
|Authors||Axtell, C.M., Moser, K. and McGoldrick, J.|
Purpose: Status is a central aspect of teamwork relationships and successful collaboration in teams, both online and offline. Status group membership and status perception shape behavioural expectations and norm perceptions of what is appropriate but despite their importance have been neglected in previous research. Status effects are of special interest in online collaboration, e.g. via email, where no immediate feedback or non-verbal/paraverbal communication and direct observation is possible.
|Keywords||status; intergroup bias; emotions; compliance; cooperation; norms; communication; email; digital media|
|Journal||Team Performance Management|
|Digital Object Identifier (DOI)||doi:10.1108/TPM-07-2019-0083|
|Online||23 Nov 2019|
|Publication process dates|
|Accepted||08 Oct 2019|
|Deposited||23 Dec 2019|
|Accepted author manuscript|
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