Only a click away? – What makes virtual meetings, emails and outsourcing successful

Journal article

Moser, KS (2013). Only a click away? – What makes virtual meetings, emails and outsourcing successful. Management Articles of the Year. 2013, pp. 25-30.
AuthorsMoser, KS
Abstract

Good communication is vital for organisations at all phases of the economic cycle. In virtual, multicultural teams it is complex, sensitive and can be a considerable challenge.
Karin Moser’s article, ‘Only a click away’, illustrates how even the tiniest matters – such as etiquette, forms of address and degrees of informality – can have significant effects. Outlining the differences between on-site and dispersed teams, Moser shows how norms of behaviour are unconsciously formed and maintained by people who meet face-to-face regularly and argues that different approaches must be actively implemented when developing dispersed teams. The article concludes with a handy list of practical tips.

This article was a winner of 'Management Articles of Year 2013' in the UK.

Keywordsvirtual communication; remote leadership; virtual teams; social norms; remote working; future of work; differences in onsite vs online collaboration; hybrid working
Year2013
JournalManagement Articles of the Year
Journal citation2013, pp. 25-30
PublisherCMI
Web address (URL)https://www.researchgate.net/publication/249991051_Only_a_click_away_-_What_makes_virtual_meetings_emails_and_outsourcing_successful_Winner_of_the_Management_Articles_of_the_Year_Competition_2013_by_the_Charted_Management_Institute_the_British_Library
Publication dates
Print01 Jan 2013
Publication process dates
Deposited31 May 2017
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Accepted author manuscript
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ISBN 0-85946-458-x
Additional information

Freely available on my ResearchGate profile:
https://www.researchgate.net/publication/249991051_Only_a_click_away...

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https://openresearch.lsbu.ac.uk/item/87948

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