Only a click away? – What makes virtual meetings, emails and outsourcing successful

Journal article

Moser, KS (2013). Only a click away? – What makes virtual meetings, emails and outsourcing successful. Management Articles of the Year. 2013, pp. 25-30.
AuthorsMoser, KS
Abstract

Good communication is vital for organisations at all phases of the economic cycle.
In virtual, multicultural teams it is complex, sensitive and can be a considerable challenge.
Karin Moser’s article, ‘Only a click away’, illustrates how even the tiniest matters – such
as etiquette, forms of address and degrees of informality – can have significant effects.
Outlining the differences between on-site and dispersed teams, Moser shows how norms
of behaviour are unconsciously formed and maintained by people who meet face-to-face
regularly and argues that different approaches must be actively implemented when
developing dispersed teams. The article concludes with a handy list of practical tips.

Year2013
JournalManagement Articles of the Year
Journal citation2013, pp. 25-30
PublisherCMI
Web address (URL)http://mbsportal.bl.uk/taster/subjareas/mgmt/cmi/142362articles13.pdf
Publication dates
Print01 Jan 2013
Publication process dates
Deposited31 May 2017
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