Rollenverhalten in der Kommunikation und Grounding-Prozesse

Book chapter

Moser, KS (2005). Rollenverhalten in der Kommunikation und Grounding-Prozesse. in: Porschen, S and Bolte, A (ed.) Zugänge zu kooperativer Arbeit. Analysen zum Kooperationshandeln in Arbeitssituationen Munich, Germany ISF München. pp. 85-92
AuthorsMoser, KS
EditorsPorschen, S and Bolte, A
Abstract

Zunächst möchte ich etwas zur Auswahl der von mir bearbeiteten Filmsequenzen sagen. Ich habe die Sequenz sechs ausgewählt, weil sie am ehesten etwas mit meiner Perspektive auf Kooperation und Kooperationsprozesse zu tun hat. Zur Kooperationsanalyse habe ich an sich einen Fragebogen entwickelt, in dem ich organisationale, kollektive und individuelle Voraussetzungen der Kooperation, kulturelle Aspekte der Organisation und Einstellungen zur Kooperation erfrage. Die dafür entwickelten Fragen und Kategorien zur Kooperation lassen sich aber bei dem vorliegenden Material methodisch nicht anwenden. Daneben interessieren mich kommunikationspsychologische Aspekte. Diese umfassen Fragen nach geteiltem Wissen bzw. mentalen Modellen, die beispielsweise über Metaphern erfaßt und analysiert werden können. Bei der Analyse zu mentalen Modellen interessiert mich, inwiefern verschiedene Wissensbestände auf der metaphorischen Ebene aufeinander abgestimmt sind. Aufgrund des vorliegenden Filmmaterials lässt sich das kaum sagen. Dafür ist das Material zu wenig mikroanalytisch. Meine Perspektive auf Kooperation geht entsprechend zum einem direkt von den Akteuren und ihren Einstellungen und Wahrnehmungen aus und befragt sie dazu, zum zum anderen geht mein Ansatz stärker in die Tiefe und versucht die dahinter liegenden Konzepte und mentalen Modelle zu erfassen,die Wissen strukturieren, als das in den vorliegenden Filmsequenzen der Fall ist.

Keywordscommunication; communicatioan analysis; mental models; actor perspectives; role play; knowledge representation; grounding proecesses in communication; common ground; interaction analysis
Page range85-92
Year2005
Book titleZugänge zu kooperativer Arbeit. Analysen zum Kooperationshandeln in Arbeitssituationen
PublisherISF München
Place of publicationMunich, Germany
ISBN3-938468-02-5
Publication dates
Print2005
Publication process dates
Deposited27 Nov 2017
Web address (URL)https://www.researchgate.net/publication/245031952_Rollenverhalten_in_der_Kommunikation_und_Grounding-Prozesse
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