Workers’ Voice From The Triangular Employment Relationship Lens: Towards A Conceptual Framework

Journal article


Oyetunde, K., Prouska, R. and McKearney, A. (2023). Workers’ Voice From The Triangular Employment Relationship Lens: Towards A Conceptual Framework. Employee Relations. https://doi.org/10.1108/ER-02-2023-0095
AuthorsOyetunde, K., Prouska, R. and McKearney, A.
Abstract

Purpose – This paper examines the circumstantial state of mediated work to develop a conceptual framework exemplifying the determinants of voice of workers in triangular employment relationships. These workers are in work context involving two or more firms – agency/platform and clients/client firms.

Design/methodology/approach – Paralleling employee voice research in the triangular employment relationship context, we theorised the influencing forces at four levels to propose 12 distinct antecedents of triangular workers’ voice. External level (2) – legal employer ambiguity and legal regulation and protection; employment context level (3) – availability and presence, assignment duration, and autonomy; firm level (3) – institutional complexity, cost and control, governance structure conflicts; individual level (4) – perceived relative equity, voice skill, self-identity, transition opportunity.

Findings – The triangular workers’ voice determinants framework provides a comprehensive outlook on how the external, employment context, firm and individual forces influence voice of workers in triangular employment relationships.

Research limitations/implications – Emanating from the framework are propositions that can be empirically tested for validation. Hence, as with conceptual papers, this paper is limited by non-empirical testing.

Practical implications – Managers of workers in these employment relationships should be cognizant of the different levels of forces that can influence their voice.
Originality/value – This paper contributes to the employee voice literature by presenting a four-level framework that demonstrate a holistic view of how voice of workers in triangular employment relationships is influenced.

KeywordsEmployee voice; Triangular employment; Temporary agency work; Platform work
Year2023
JournalEmployee Relations
PublisherEmerald
ISSN 0142-5455
Digital Object Identifier (DOI)https://doi.org/10.1108/ER-02-2023-0095
Publication dates
Print10 Nov 2023
Publication process dates
Accepted05 Oct 2023
Deposited18 Oct 2023
Accepted author manuscript
License
File Access Level
Open
Permalink -

https://openresearch.lsbu.ac.uk/item/95472

Download files


Accepted author manuscript
Oyetunde et al. Employee Relations.pdf
License: CC BY 4.0
File access level: Open

  • 52
    total views
  • 8
    total downloads
  • 0
    views this month
  • 1
    downloads this month

Export as

Related outputs

Conceptualising the Nexus between Macro-level ‘Turbulence’ and the Worker Experience
Prouska, R., Chatrakul Na Ayudhya, U., Beauregard, T. A., Psychogios, A. and Nyfoudi, M. (2023). Conceptualising the Nexus between Macro-level ‘Turbulence’ and the Worker Experience. Human Resource Management Journal. https://doi.org/10.1111/1748-8583.12530
Incessant Struggle to be Heard: A Study of Temporary Agency and Platform Workers’ Voice
Oyetunde, K., Prouska, R. and McKearney, A. (2023). Incessant Struggle to be Heard: A Study of Temporary Agency and Platform Workers’ Voice. Academy of Management Proceedings. 2023 (1). https://doi.org/10.5465/amproc.2023.11568abstract
Developing Interculturally Competent Graduates: Meeting Employer Needs in Europe
Prouska, R., Ali, S., Tungtakanpoung, M., Moser, K.S. and Bell, R. (2023). Developing Interculturally Competent Graduates: Meeting Employer Needs in Europe. Academy of Management Proceedings. 2023 (1). https://doi.org/10.5465/amproc.2023.13184abstract
Promoting Sustainability: A Conceptual Framework of ‘Stakeholder Voice’
Prouska, R., Oyetunde, K. and Roper, I. (2023). Promoting Sustainability: A Conceptual Framework of ‘Stakeholder Voice’. Academy of Management Proceedings. 2023 (1). https://doi.org/10.5465/amproc.2023.13212abstract
Three essays on voice in non-traditional employment relationships
Oyetunde, K. (2022). Three essays on voice in non-traditional employment relationships. PhD Thesis London South Bank University School of Business https://doi.org/10.18744/lsbu.934q4
Independent Culture Review of London Fire Brigade
Afzal, N., Baker, M., Prouska, R., Greenidge, J., Bowman, L., Yarker, J. and Khan, Y. (2022). Independent Culture Review of London Fire Brigade. London London Fire Brigade.
The influence of national culture on employee voice in small and medium enterprises: a cross-cultural perspective
McKearney, A., Prouska, R., Tungtakanpoung, M. and Opute, J. (2022). The influence of national culture on employee voice in small and medium enterprises: a cross-cultural perspective. Employee Relations. https://doi.org/10.1108/ER-04-2022-0187
The rhetorics of ‘agile’ and the practices of ‘agile working’: Consequences for the worker experience and uncertain implications for HR practice
Roper, I., Prouska, R. and Chatrakul Na Ayudhya, U. (2022). The rhetorics of ‘agile’ and the practices of ‘agile working’: Consequences for the worker experience and uncertain implications for HR practice. The International Journal of Human Resource Management. 33 (22), pp. 4440-4467. https://doi.org/10.1080/09585192.2022.2099751
Solidarity in Action at a Time of Crisis: The Role of Employee Voice in Relation to Communication and Horizontal Solidarity Behaviour
Prouska, R., Nyfoudi, M., Psychogios, A., Szamosi, L.T. and Wilkinson, A. (2022). Solidarity in Action at a Time of Crisis: The Role of Employee Voice in Relation to Communication and Horizontal Solidarity Behaviour. British Journal of Management. https://doi.org/10.1111/1467-8551.12598
Voice in context: An international comparative study of employee experience with voice in small and medium enterprises
Prouska, R., McKearney, A., Opute, J., Tungtakanpoung, M. and Brewster, C. (2021). Voice in context: An international comparative study of employee experience with voice in small and medium enterprises. The International Journal of Human Resource Management. 33 (15), pp. 3149-3174. https://doi.org/10.1080/09585192.2021.1925323
Voice In Non-Traditional Employment Relationships: A Review And Future Research Directions
Oyetunde, K., Prouska, R. and McKearney, A. (2021). Voice In Non-Traditional Employment Relationships: A Review And Future Research Directions. The International Journal of Human Resource Management. https://doi.org/10.1080/09585192.2021.1964093
Sexual citizenship: rhetoric or reality for Rural Gay Men in Ireland and England?
McKearney, A. (2021). Sexual citizenship: rhetoric or reality for Rural Gay Men in Ireland and England? Citizenship Studies. 25 (5), pp. 678-693. https://doi.org/10.1080/13621025.2021.1952930
The Intercultural Skills Graduates and Businesses in Europe Need Today
Halila, F., Pillalamarri, K., Bell, R., Ali, S., Moser, K., Prouska, R., Tungtakanpoung, M., Godts, I., Mulier, L., Saraç, M. and Bektaş, O. (2020). The Intercultural Skills Graduates and Businesses in Europe Need Today. https://cruseproject.com/skills-report/ European Commission, Erasmus+ proejct.
Changing landscapes: Gay men in the west and northwest of Ireland
Aidan McKearney (2020). Changing landscapes: Gay men in the west and northwest of Ireland. Sexualities. 25 (5-6). https://doi.org/10.1177/1363460720981699
The determinants of project worker voice in project‐based organisations: An initial conceptualisation and research agenda
Prouska, R. and Kapsali, Maria (2020). The determinants of project worker voice in project‐based organisations: An initial conceptualisation and research agenda. Human Resource Management Journal. 31 (2), pp. 375-391. https://doi.org/10.1111/1748-8583.12312
Employee participation and representation in Central and Eastern Europe
Prouska, R., Avgoustaki, A., Psychogios, Alexandros and Wilkinson, Adrian (2019). Employee participation and representation in Central and Eastern Europe. Economic and Industrial Democracy. https://doi.org/10.1177/0143831x19887805
Introduction - Managing people in small and medium enterprises in turbulent contexts
Psychogios, A and Prouska, R (2019). Introduction - Managing people in small and medium enterprises in turbulent contexts. in: Managing People in Small and Medium Enterprises in Turbulent Contexts (Routledge Studies in Small Business) Oxon Routledge. pp. 1-138
Changing Contexts: From Criminal to Citizen
McKearney, A. (2019). Changing Contexts: From Criminal to Citizen. Journal of Organizational Change Management. https://doi.org/10.1108/JOCM-11-2018-0331
Varieties of crisis and working conditions: A comparative study between Greece and Serbia
Psychogios, A, Szamosi, L, Prouska, R and Brewster, C (2019). Varieties of crisis and working conditions: A comparative study between Greece and Serbia. European Journal of Industrial Relations. 26 (1). https://doi.org/10.1177/0959680119837101
Should I say something? A framework for understanding silence from a line manager’s perspective during an economic crisis
Prouska, R and Psychogios, AG (2018). Should I say something? A framework for understanding silence from a line manager’s perspective during an economic crisis. Economic and Industrial Democracy. 40 (3). https://doi.org/10.1177/0143831X17752869
Enhancing Service-Oriented Behaviors in an Asian Business Context: Lessons From a Pakistani Bank
Fuchs, S, Prouska, R and Psychogios, A (2018). Enhancing Service-Oriented Behaviors in an Asian Business Context: Lessons From a Pakistani Bank. Human Resource Research. 2 (1), pp. 73-94. https://doi.org/10.5296/hrr.v2i1.12652
Critical reflections from men in the field
McKearney, A (2014). Critical reflections from men in the field. Equality, Diversity and Inclusion: An International Journal. 33 (5), pp. 404-479. https://doi.org/http://dx.doi.org/10.1108/EDI-04-2014-0030
‘Staying Alive’: The Impact of ‘Austerity Cuts’ on the LGBT Voluntary and Community Sector (VCS) in England and Wales
Colgan, F, Hunter, C and McKearney, A (2014). ‘Staying Alive’: The Impact of ‘Austerity Cuts’ on the LGBT Voluntary and Community Sector (VCS) in England and Wales. London, UK TUC.
Employment equality and diversity management in a Russian context
Colgan, F, McKearney, A, Bokovikova, E and Kosheleva, S (2014). Employment equality and diversity management in a Russian context. in: Klarsfeld, A (ed.) International Handbook on Diversity Management at Work Cheltenham Edward Elgar. pp. 217-240
Creating Positive Employee Change Evaluation: The Role of Different Levels of Organizational Support and Change Participation
Fuchs, S and Prouska, R (2014). Creating Positive Employee Change Evaluation: The Role of Different Levels of Organizational Support and Change Participation. Journal of Change Management. 14 (3), pp. 361 - 383. https://doi.org/10.1080/14697017.2014.885460
The historical trajectory of a peripheral national business system
Kapsali, M and Prouska, R (2014). The historical trajectory of a peripheral national business system. in: Westwood, R, Jack, G, Khan, FR and Frenkel, M (ed.) Core-Periphery Relations and Organisation Studies UK Palgrave Macmillan. pp. 100-120
Swearing at Work: The Mixed Outcomes of Profanity
Baruch, Y, Prouska, R, Ollier-Malaterre, A and Bunk, J (2017). Swearing at Work: The Mixed Outcomes of Profanity. Journal of Managerial Psychology. 32 (2). https://doi.org/10.1108/JMP-04-2016-0102
The impact of global economic crisis and austerity on quality of working life and work-life balance: A capabilities perspective
Chatrakul Na Ayudhya, U, Prouska, R and Beauregard, A (2017). The impact of global economic crisis and austerity on quality of working life and work-life balance: A capabilities perspective. European Management Review. https://doi.org/10.1111/emre.12128
Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis
Psychogios, AG, Nyfoudi, M, Theodorakopoulos, N, Szamosi, LT and Prouska, R (2017). Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis. British Journal of Management. 30 (3), pp. 519-537. https://doi.org/10.1111/1467-8551.12245
A three-fold framework for understanding HRM practices in South-Eastern European SMEs
Psychogios, AG, Szamosi, LT, Prouska, R and Brewster, C (2016). A three-fold framework for understanding HRM practices in South-Eastern European SMEs. Employee Relations. 38 (3), pp. 310 - 331. https://doi.org/10.1108/ER-07-2014-0078
Do not say a word! Conceptualizing employee silence in a long-term crisis context
Prouska, R and Psychogios, AG (2016). Do not say a word! Conceptualizing employee silence in a long-term crisis context. International Journal of Human Resource Management. 28 (5), pp. 885-914. https://doi.org/10.1080/09585192.2016.1212913
Rewarding employees in turbulent economies for improved organisational performance: Exploring SMEs in the South-Eastern European region
Prouska, R, Psychogios, AG and Rexhepi, Y (2016). Rewarding employees in turbulent economies for improved organisational performance: Exploring SMEs in the South-Eastern European region. Personnel Review. 45 (6), pp. 1259 - 1280. https://doi.org/10.1108/PR-02-2015-0024
Work-life balance can benefit business during financial crisis and austerity: Human resources (HR) must convince management of the need for a flexible approach
Ayudhya, UCN, Prouska, R and Lewis, S (2015). Work-life balance can benefit business during financial crisis and austerity: Human resources (HR) must convince management of the need for a flexible approach. Human Resource Management International Digest. 23 (5), pp. 25 - 28. https://doi.org/10.1108/HRMID-05-2015-0078