Workers’ Voice From The Triangular Employment Relationship Lens: Towards A Conceptual Framework

Journal article


Oyetunde, K., Prouska, R. and McKearney, A. (2023). Workers’ Voice From The Triangular Employment Relationship Lens: Towards A Conceptual Framework. Employee Relations. https://doi.org/10.1108/ER-02-2023-0095
AuthorsOyetunde, K., Prouska, R. and McKearney, A.
Abstract

Purpose – This paper examines the circumstantial state of mediated work to develop a conceptual framework exemplifying the determinants of voice of workers in triangular employment relationships. These workers are in work context involving two or more firms – agency/platform and clients/client firms.

Design/methodology/approach – Paralleling employee voice research in the triangular employment relationship context, we theorised the influencing forces at four levels to propose 12 distinct antecedents of triangular workers’ voice. External level (2) – legal employer ambiguity and legal regulation and protection; employment context level (3) – availability and presence, assignment duration, and autonomy; firm level (3) – institutional complexity, cost and control, governance structure conflicts; individual level (4) – perceived relative equity, voice skill, self-identity, transition opportunity.

Findings – The triangular workers’ voice determinants framework provides a comprehensive outlook on how the external, employment context, firm and individual forces influence voice of workers in triangular employment relationships.

Research limitations/implications – Emanating from the framework are propositions that can be empirically tested for validation. Hence, as with conceptual papers, this paper is limited by non-empirical testing.

Practical implications – Managers of workers in these employment relationships should be cognizant of the different levels of forces that can influence their voice.
Originality/value – This paper contributes to the employee voice literature by presenting a four-level framework that demonstrate a holistic view of how voice of workers in triangular employment relationships is influenced.

KeywordsEmployee voice; Triangular employment; Temporary agency work; Platform work
Year2023
JournalEmployee Relations
PublisherEmerald
ISSN 0142-5455
Digital Object Identifier (DOI)https://doi.org/10.1108/ER-02-2023-0095
Publication dates
Print10 Nov 2023
Publication process dates
Accepted05 Oct 2023
Deposited18 Oct 2023
Accepted author manuscript
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Open
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