Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis
Psychogios, AG, Nyfoudi, M, Theodorakopoulos, N, Szamosi, LT and Prouska, R (2017). Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis. British Journal of Management.
|Authors||Psychogios, AG, Nyfoudi, M, Theodorakopoulos, N, Szamosi, LT and Prouska, R|
“What is the relationship between Adverse Working Conditions (AWCs) and employees’ Organizational Citizenship Behavior (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis?” To address this question, a survey of 312 frontline workers was undertaken in 62 Greek SMEs - an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring AWCs. Second we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction’s mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.
|Keywords||SMEs; Organizational Citizenship Behavior; Adverse Working Conditions; Job Satisfaction; Economic Crisis; 1503 Business And Management; 1505 Marketing; Business & Management|
|Journal||British Journal of Management|
|Publisher||Blackwell Publishing Inc.|
|Digital Object Identifier (DOI)||doi:https://doi.org/10.1111/1467-8551.12245|
|03 Nov 2017|
|Publication process dates|
|Deposited||03 Jul 2017|
|Accepted||06 Jun 2017|
|Accepted author manuscript|
CC BY 4.0
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