Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis

Journal article


Psychogios, AG, Nyfoudi, M, Theodorakopoulos, N, Szamosi, LT and Prouska, R (2017). Many hands lighter work? Deciphering the relationship between Adverse Working Conditions and Organization Citizenship Behaviors in SMEs during a severe economic crisis. British Journal of Management. 30 (3), pp. 519-537. https://doi.org/10.1111/1467-8551.12245
AuthorsPsychogios, AG, Nyfoudi, M, Theodorakopoulos, N, Szamosi, LT and Prouska, R
Abstract

“What is the relationship between Adverse Working Conditions (AWCs) and employees’ Organizational Citizenship Behavior (OCB) in small and medium-sized enterprises (SMEs) operating under a severe economic crisis?” To address this question, a survey of 312 frontline workers was undertaken in 62 Greek SMEs - an instrumental setting where the current deterioration of working conditions is acute. Our contribution is twofold. First, we develop and test a scale for measuring AWCs. Second we decipher the extent to which such conditions relate to organizational and individual aspects of OCB, considering job satisfaction’s mediating role. Through this research we extend the OCB literature within the context of SMEs operating under severe economic crisis and highlight the implications for managing human resources in SMEs, a sector conspicuous for its socio-economic significance and its vulnerability during economic downturns.

KeywordsSMEs; Organizational Citizenship Behavior; Adverse Working Conditions; Job Satisfaction; Economic Crisis; 1503 Business And Management; 1505 Marketing; Business & Management
Year2017
JournalBritish Journal of Management
Journal citation30 (3), pp. 519-537
PublisherWiley
ISSN1045-3172
Digital Object Identifier (DOI)https://doi.org/10.1111/1467-8551.12245
Web address (URL)https://doi.org/10.1111/1467-8551.12245
Publication dates
Print03 Nov 2017
Publication process dates
Deposited03 Jul 2017
Accepted06 Jun 2017
Accepted author manuscript
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