Does AI-technology-based indoor environmental quality impact occupants’ psychological, physiological health, and productivity?

Journal article


Bangwal, D., Kumar, R., Suyal, J. and Ghouri, A. (2023). Does AI-technology-based indoor environmental quality impact occupants’ psychological, physiological health, and productivity? Annals of Operations Research. https://doi.org/10.1007/s10479-023-05431-1
AuthorsBangwal, D., Kumar, R., Suyal, J. and Ghouri, A.
Abstract

Over the past century, because of increased global travel, there high growth in the travel and tourism sector. But the outbreak of an ongoing pandemic has changed this scenario, which has put tremendous focus on the Indoor Environmental Quality (IEQ) embedded with the application of technologies, especially artificial intelligence (AI). This study aims to investigate the effect of AI-technology-based IEQ in the hospitality industry on occupants’ productivity through their psychological and physiological health. Drawing from Job demand - resource theory and Nudging philosophy, we formulated the hypoth-esis and conceptual model, which was empirically tested by structural equation model-ing (SEM). The results show that AI-technology-based IEQ is statistically significant in people’s behavioral change, which reflects on occupants’ health and productivity. Notably, AI-technology-based IEQ of the hospitality industry had a greater influence on occupants’ productivity, followed by their psychological and physiological health.

KeywordsArtificial Intelligence (AI) · Technology · Indoor environmental quality (IEQ) · Hospitality industry
Year2023
JournalAnnals of Operations Research
PublisherSpringer
ISSN1572-9338
Digital Object Identifier (DOI)https://doi.org/10.1007/s10479-023-05431-1
Web address (URL)https://link.springer.com/article/10.1007/s10479-023-05431-1
Publication dates
Print14 Jun 2023
Publication process dates
Accepted31 May 2023
Deposited30 Jun 2023
Accepted author manuscript
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Open
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