Enhancing supply chain innovation and operational agility through knowledge acquisition from the social media: A microfoundational approach
Journal article
Ghouri, A., Akhtar, P., Venkatesh, V.G., Ashraf, A., Arsenyan, G., Tarba, S.Y. and Khan, Z. (2023). Enhancing supply chain innovation and operational agility through knowledge acquisition from the social media: A microfoundational approach. IEEE Transactions on Engineering Management. https://doi.org/10.1109/TEM.2023.3316119
Authors | Ghouri, A., Akhtar, P., Venkatesh, V.G., Ashraf, A., Arsenyan, G., Tarba, S.Y. and Khan, Z. |
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Abstract | This paper presents an examination of the interlocks between knowledge acquisition from social media (KAfSM), organizational microfoundation structure and design (OMFSaD), supply chain innovation (SCI), and operational agility (OA). These interlocks were tested on data collected from 172 managers/directors/CEOs of 96 firms operating in nine manufacturing industry sectors in Malaysia. Our findings suggest that OMFSaD plays a key role when interlinked with KAfSM. Furthermore, OMFSaD is significantly associated with SCI and OA, and SCI significantly correlates with OA and partially mediates the relationship between OMFSaD and OA. Our study’s outcomes are consistent with our understanding of IT‐enabled organizational capabilities—thus contributing to dynamic capability theory—and suggest that KAfSM helps to revamp processes, routines, and business operations in frequently changing environments. In this paper, we draw implications for research and practice. |
Keywords | Knowledge through social media, Microfoundations, Supply chain innovation, Operational agility, Dynamic capabilities, Manufacturing industry |
Year | 2023 |
Journal | IEEE Transactions on Engineering Management |
Publisher | Institute of Electrical and Electronics Engineers (IEEE) |
ISSN | 1558-0040 |
Digital Object Identifier (DOI) | https://doi.org/10.1109/TEM.2023.3316119 |
Web address (URL) | https://ieeexplore.ieee.org/document/10288118 |
Publication dates | |
19 Oct 2023 | |
Publication process dates | |
Deposited | 23 Oct 2023 |
Accepted author manuscript | License File Access Level Open |
Supplemental file | File Access Level Open |
https://openresearch.lsbu.ac.uk/item/9551q
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