Industrial Digitization, the Use of Real-Time Information, and Operational Agility: Digital and Information Perspectives for Supply Chain Resilience

Journal article

Akhtar, P., Ghouri, A. M., Saha, M., Khan, M.R., Shamim, S. and Nallaluthan, K. (2022). Industrial Digitization, the Use of Real-Time Information, and Operational Agility: Digital and Information Perspectives for Supply Chain Resilience. IEEE Transactions on Engineering Management. https://doi.org/10.1109/tem.2022.3182479
AuthorsAkhtar, P., Ghouri, A. M., Saha, M., Khan, M.R., Shamim, S. and Nallaluthan, K.
Abstract

Change is the permanent reality of the digital business world. Firms manage it by their ability and capability to cope with short-term and long-term deviations and disruptions. This paper presents an examination of the supply chain resilience (SCR) of firms operating in the Malaysian Service Sector. The data for this study were collected from 157 managers of 59 firms operating in seven sub-service sectors. Following Organizational Information Processing Theory (OIPT) and reviewing the relevant literature for the conceptualization, we tested a framework that suggests that the use of real-time information (URTI) enhances the
SCR. We also found that the industrial digital environment has an
important link with the URTI. The results indicate that the URTI
is significantly associated with SCR and operational agility, which
partially mediates the relationship between the URTI and SCR.
We further discuss the theoretical contributions and implications
with practical, and policy implications arising from this research.

Year2022
JournalIEEE Transactions on Engineering Management
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
ISSN1558-0040
Digital Object Identifier (DOI)https://doi.org/10.1109/tem.2022.3182479
Web address (URL)http://www.scopus.com/inward/record.url?eid=2-s2.0-85134224082&partnerID=MN8TOARS
Publication dates
Online2022
Publication process dates
Accepted06 Mar 2023
Deposited06 Mar 2023
Accepted author manuscript
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Open
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