Estimating the value of passing trade from pedestrian density
Graham, C, Khan, K and Ilyas, M (2017). Estimating the value of passing trade from pedestrian density. Journal of Retailing and Consumer Services.
|Authors||Graham, C, Khan, K and Ilyas, M|
We report empirical generalisations derived from mass observations of the Double Conversion model of shopping behaviour at rival comparison goods retailers and in fast food. Despite great differences in multiple conditions (footfall, time, image, location type, countries), these benchmarks closely predict customer conversion rates from observed pedestrian density. Store entry patterns conform to the Law of Double Jeopardy. Higher share brands in busier locations attract slightly more shoppers than expected, while closing ratios appear to be governed by the Law of Natural Monopoly. A simple model is offered and its uses demonstrated in a range of predictive and diagnostic managerial situations.
|Keywords||1505 Marketing; Marketing|
|Journal||Journal of Retailing and Consumer Services|
|Publisher||Pergamon Press Ltd.|
|Digital Object Identifier (DOI)||doi:https://doi.org/10.1016/j.jretconser.2017.10.005|
|16 Nov 2017|
|Publication process dates|
|Deposited||26 Oct 2017|
|Accepted||11 Oct 2017|
|Accepted author manuscript|
CC BY-NC-ND 4.0
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