The Role of Social Media Engagement and Emotional Intelligence in Successful Employment

Journal article


Ashaye, O., Mahmoud, A.B., Munna, A.S. and Ali, N. (2023). The Role of Social Media Engagement and Emotional Intelligence in Successful Employment. Higher Education, Skills and Work-based Learning. 13 (2), pp. 315-337. https://doi.org/10.1108/HESWBL-07-2022-0158
AuthorsAshaye, O., Mahmoud, A.B., Munna, A.S. and Ali, N.
Abstract

Purpose This paper focusses on demonstrating the role of social media engagement and considering emotional intelligence (hereafter EI) as a critical concept to successful employment, mainly when individuals fail to reach the desired employment despite “meeting” the role requirements. Design/methodology/approach The authors adopted a qualitative approach through semi-structured in-depth interviews of some randomly selected university students in the UK, young adults aged 19–32. The participants were selected based on different demographics to provide a broader and less biased representation of young adults in the UK. Findings This research suggests that recruitment organisations should introduce the latest requirements and trends of employers to ensure that the expectations of employers and potential candidates are aligned to improve the employment rate in young adults. Originality/value This research extends the literature regarding EI in social media engagement and successful employment. It also brings new perspectives on successful employment in young adults by demonstrating the role of social media engagement and EI traits leading to a conceptual framework exploring successful employment based on the role of social media engagement and EI.

KeywordsCareer development; Employability; Theory of multiple intelligences; Social media; Trait activation theory; Young adults
Year2023
JournalHigher Education, Skills and Work-based Learning
Journal citation13 (2), pp. 315-337
PublisherEmerald
ISSN 2042-3896
Digital Object Identifier (DOI)https://doi.org/10.1108/HESWBL-07-2022-0158
Web address (URL)https://www.emerald.com/insight/content/doi/10.1108/HESWBL-07-2022-0158/full/html
Publication dates
Print27 Apr 2023
Publication process dates
AcceptedJan 2023
Deposited07 Aug 2023
Accepted author manuscript
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