Senior nurses’ perceptions of junior nurses incident reporting: A qualitative study

Journal article


Atwal, Anita, Phillip, Miriam and Moorley, Calvin (2020). Senior nurses’ perceptions of junior nurses incident reporting: A qualitative study. Journal of Nursing Management. https://doi.org/10.1111/jonm.13063
AuthorsAtwal, Anita, Phillip, Miriam and Moorley, Calvin
Abstract

Aim: To develop an understanding of senior nurses ranking and perceptions of incident reporting
by junior nurses.
Background: Nurses must be encouraged to report incidents to nursing management. It is
important to ascertain how senior nurses perceive their concerns, as it is crucial to ensuring that
patient safety are managed.
Method: Qualitative study. Four focus groups explore
d senior nurses’ perceptions of risks
identified by nurses from a live incident reporting database. Data were analysed using framework
analysis.
Results: Five themes emerged demonstrating differences of opinions in relation to the
classification of events by senior and non senior nurses. Senior nurses held the view that some
junior nurses use incident reporting to ‘vent frustration.’
Conclusion: There is a mismatch between senior nurses and junior nurses’ perceptions of safety
incidents. Nurses need to develop the writing style and use language that redflags incidents when
reporting incidents. Senior nurses need to create a positive culture where risk from incident
reporting is used to improve patient safety and subsequently a positive work environment

Year2020
JournalJournal of Nursing Management
PublisherWiley
ISSN0966-0429
Digital Object Identifier (DOI)https://doi.org/10.1111/jonm.13063
Publication dates
Online03 Jun 2020
Publication process dates
Accepted03 Jun 2020
Deposited02 Sep 2020
Publisher's version
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Open
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