Evaluating the Impact of COVID-19 Mitigation Measures on Quality Assurance of Cross-border Construction Logistics and Supply Chain

Journal article


Ghansah, F. and Lu, W. (2024). Evaluating the Impact of COVID-19 Mitigation Measures on Quality Assurance of Cross-border Construction Logistics and Supply Chain. International Journal of Quality & Reliability Management. https://doi.org/10.1108/ijqrm-01-2024-0024
AuthorsGhansah, F. and Lu, W.
AbstractPurpose: While COVID-19 mitigation measures (CMMs) aided in steady recovery during the pandemic, they also impeded movement across economies/borders, affecting quality assurance (QA) of Cross-border Construction Logistics and Supply Chain (Cb-CLSC). However, prior studies on the pandemic in the construction project industry have not revealed how CMMs have impacted QA. Thus, this study aims to evaluate the impact of the CMMs on the QA of Cb-CLSC. Design/methodology/approach (limit 100 words) This is achieved by adopting an embedded mixed-method approach involving a desk literature review and engaging 150 experts from different economies across the globe using expert surveys, and results verified via semi-structured expert interviews. Structural equation modelling-based multiple regression analysis (SEM-MRA) was integrated to examine the impact of the CMMs on the QA, along with descriptive and content analysis. Findings (limit 100 words) The study confirmed that CMMs have not only impacted the QA negatively but also influenced the positioning of the QA for the post-pandemic era and probably to survive the risks of future pandemics. Among all the identified CMMs, the top three critical measures include “lockdown (CMM2)”, “use of personal protective equipment, such as nose masks, disinfects, etc. (CMM5)”, and “electronic/virtual meetings (CMM7)”. However, CMM5 possesses the highest contributory power to form CMM in impacting the QA, and this can be regarded as largely positive by strengthening health and safety management systems. Its negative impact lies with the project cost increment and the inconveniences of using nose and face masks. Practical implications (limit 100 words) This study provides a better understanding to construction practitioners and policy makers on how the pandemic policies, i.e., CMMs, have impacted QA and can aid in formulating planning and operational decisions to adequately position the QA for the post-pandemic era and to endure the risks of future pandemics. Originality/value (limit 100 words) The study contributes to knowledge in that it provides a better understanding of how the pandemic policies, such as CMMs, have impacted QA and can aid in formulating planning and operational decisions to adequately position the QA for the post-pandemic era and to endure the risks of future pandemics. This area of study has been given limited attention among prior studies during the pandemic.
KeywordsConstruction Quality Management; COVID-19 mitigation measures; Quality assurance; Cross-border Construction Logistics and Supply Chain
Year2024
Journal International Journal of Quality & Reliability Management
PublisherEmerald Publishing Limited
ISSN0265-671X
Digital Object Identifier (DOI)https://doi.org/10.1108/ijqrm-01-2024-0024
Publication dates
Online26 Mar 2024
Publication process dates
Accepted05 Mar 2024
Deposited01 Jul 2024
Accepted author manuscript
License
File Access Level
Open
Supplemental file
License
File Access Level
Open
Licensehttps://creativecommons.org/licenses/by/4.0/
Permalink -

https://openresearch.lsbu.ac.uk/item/96yx5

Download files


Accepted author manuscript
Manuscript.pdf
License: CC BY 4.0
File access level: Open


Supplemental file
Supplementary material.pdf
License: CC BY 4.0
File access level: Open

  • 1
    total views
  • 2
    total downloads
  • 1
    views this month
  • 0
    downloads this month

Export as

Related outputs

Critical drivers for the adoption of wearable sensing technologies (WSTs) for construction safety monitoring in Ghana: A Fuzzy Synthetic Analysis
Tetteh, P.A., Addy, M., Acheampong, A., Akomea-Frimpong, I., Ayidana, E. and Ghansah, F.A. (2024). Critical drivers for the adoption of wearable sensing technologies (WSTs) for construction safety monitoring in Ghana: A Fuzzy Synthetic Analysis. Construction Innovation. https://doi.org/10.1108/CI-04-2023-0071
Digital Technologies for Quality Assurance in the Construction Industry: Current Trend and Future Research Directions towards Industry 4.0
Ghansah, F.A and Edwards, D.J. (2024). Digital Technologies for Quality Assurance in the Construction Industry: Current Trend and Future Research Directions towards Industry 4.0. Buildings. 14 (3), p. 844. https://doi.org/10.3390/buildings14030844
Evaluating the Impact of COVID-19 Mitigation Measures on Quality Assurance of Cross-border Construction Logistics and Supply Chain
Ghansah, F. A. and Lu, W. (2024). Evaluating the Impact of COVID-19 Mitigation Measures on Quality Assurance of Cross-border Construction Logistics and Supply Chain. International Journal of Quality & Reliability Management. https://doi.org/10.1108/IJQRM-01-2024-0024
Modelling the critical challenges of quality assurance of cross-border construction logistics and supply chain during the COVID-19 pandemic
Ghansah, F.A, Lu, W. and Ababio, B.K. (2024). Modelling the critical challenges of quality assurance of cross-border construction logistics and supply chain during the COVID-19 pandemic. Engineering, Construction and Architectural Management. https://doi.org/10.1108/ECAM-01-2024-0016
Critical Success Factors for Cost Overrun Minimization in Public Construction Projects in Developing Countries: The Case of Ghana
Nuako, F., Ghansah, F. A. and Adusei, T. (2024). Critical Success Factors for Cost Overrun Minimization in Public Construction Projects in Developing Countries: The Case of Ghana. Construction Innovation. https://doi.org/10.1108/CI-07-2022-0176
Digital Twins for Smart Building at the Facility Management Stage: A Systematic Review of Enablers, Applications, and Challenges
Ghansah, F. (2024). Digital Twins for Smart Building at the Facility Management Stage: A Systematic Review of Enablers, Applications, and Challenges . Smart and Sustainable Built Environment. https://doi.org/10.1108/SASBE-10-2023-0298
Managerial framework for quality assurance of cross-border construction logistics and supply chain during pandemic and post-pandemic: lessons from COVID-19 in the world’s factory
Ghansah, F. A. and Lu, W. (2024). Managerial framework for quality assurance of cross-border construction logistics and supply chain during pandemic and post-pandemic: lessons from COVID-19 in the world’s factory. Engineering, Construction and Architectural Management. https://doi.org/10.1108/ECAM-10-2023-1050
Digital twin-enabled human-robot collaborative teaming towards sustainable and healthy built environments
Lu, W.,, Chen, J., Fu, Y., Pan, Y. and Ghansah, F. (2023). Digital twin-enabled human-robot collaborative teaming towards sustainable and healthy built environments. Journal of Cleaner Production. 412, p. 137412. https://doi.org/10.1016/j.jclepro.2023.137412
Transitioning from green to circular procurement in developing countries: a conceptual framework for Ghana’s construction sector
Ababio, B.K., Lu, W. and Ghansah, F. (2023). Transitioning from green to circular procurement in developing countries: a conceptual framework for Ghana’s construction sector. Building Research & Information. 51 (7), pp. 798-815. https://doi.org/10.1080/09613218.2023.2229456
Major opportunities of digital twins for smart buildings: a scientometric and content analysis
Ghansah, F. and Lu, W. (2023). Major opportunities of digital twins for smart buildings: a scientometric and content analysis. Smart and Sustainable Built Environment. 13 (1). https://doi.org/10.1108/SASBE-09-2022-0192
Responses to the COVID-19 pandemic in the Construction Industry: A literature review of academic research
Ghansah, F. and Lu, W. (2023). Responses to the COVID-19 pandemic in the Construction Industry: A literature review of academic research. Construction Management and Economics. 41 (9), pp. 781-803. https://doi.org/10.1080/01446193.2023.2205159
Quality Assurance of Cross-border Construction Logistics and Supply Chain during the COVID-19 pandemic: Evidence from the Hong Kong–Mainland China links
Ghansah, F., Lu, W. and Ababio, K. B. (2023). Quality Assurance of Cross-border Construction Logistics and Supply Chain during the COVID-19 pandemic: Evidence from the Hong Kong–Mainland China links. International Journal of Logistics Research and Application. https://doi.org/10.1080/13675567.2023.2221180
Cyber-Physical Systems and Digital Twins for “Cognitive Building” in the Construction Industry
Ghansah, F. and Lu, W. (2023). Cyber-Physical Systems and Digital Twins for “Cognitive Building” in the Construction Industry. Construction Innovation. https://doi.org/10.1108/CI-07-2022-0164
A Framework for Smart Building Technologies Implementation in the Ghanaian Construction Industry: A PLS-SEM Approach
Ghansah, F., Owusu-Manu, D.-G, Edwards, D.J and Thwala, W.D (2023). A Framework for Smart Building Technologies Implementation in the Ghanaian Construction Industry: A PLS-SEM Approach. Building Research & Information. https://doi.org/10.1080/09613218.2023.2248294
A category and index hybrid (CIH) approach to measuring the level of prefabrication
Lu, W., Ghansah, F. and Xu, J. (2022). A category and index hybrid (CIH) approach to measuring the level of prefabrication. International Journal of Construction Management. 23 (15), pp. 2658-2669. https://doi.org/10.1080/15623599.2022.2084599
Developing a user perception model for smart living: A partial least squares structural equation modelling approach
Ghansah, F., Chen, J. and Lu, W. (2022). Developing a user perception model for smart living: A partial least squares structural equation modelling approach. Building and Environment. 222, p. 109399. https://doi.org/10.1016/j.buildenv.2022.109399
Assessing the level of awareness of smart building technologies (SBTs) in the developing countries
Ghansah, F., Owusu-Manu, D.-G., Ayarkwa, J., Edwards, D.J. and Hosseini, M.R. (2021). Assessing the level of awareness of smart building technologies (SBTs) in the developing countries. Journal of Engineering, Design and Technology. 20 (3), pp. 696 - 711. https://doi.org/10.1108/JEDT-11-2020-0465
Exploration of latent barriers inhibiting project management processes in adopting smart building technologies (SBTs) in the developing countries
Ghansah, F., Owusu-Manu, D.-G., Ayarkwa, J., Edwards, D.J. and Hosseini, M.R. (2021). Exploration of latent barriers inhibiting project management processes in adopting smart building technologies (SBTs) in the developing countries. Construction Innovation. 21 (4), pp. 685 - 707. https://doi.org/10.1108/CI-07-2020-0116
Project management processes in the adoption of smart building technologies: a systematic review of constraints
Ghansah, F., Owusu-Manu, D.-G. and Ayarkwa, J. (2020). Project management processes in the adoption of smart building technologies: a systematic review of constraints. Smart and Sustainable Built Environment. 10 (2), pp. 208-226. https://doi.org/10.1108/SASBE-12-2019-0161
Underlying indicators for measuring smartness of buildings in the construction industry
Ghansah, F., Owusu-Manu, D.-G, Ayarkwa, J., Darko, A. and Edwards, D.J. (2020). Underlying indicators for measuring smartness of buildings in the construction industry. Smart and Sustainable Built Environment. 11 (1), pp. 126 - 142. https://doi.org/10.1108/SASBE-05-2020-0061