Modelling the critical challenges of quality assurance of cross-border construction logistics and supply chain during the COVID-19 pandemic

Journal article


Ghansah, F.A, Lu, W. and Ababio, B.K. (2024). Modelling the critical challenges of quality assurance of cross-border construction logistics and supply chain during the COVID-19 pandemic. Engineering, Construction and Architectural Management. https://doi.org/10.1108/ECAM-01-2024-0016
AuthorsGhansah, F.A, Lu, W. and Ababio, B.K.
Abstract

Purpose: The COVID-19 pandemic has impacted the construction industry, yet still, it is unclear from existing studies about the critical challenges imposed on quality assurance (QA), particularly Cross-border Construction Logistics and Supply Chain (Cb-CLSC). Thus, this study aims to identify and examine the critical challenges of QA of Cb-CLSC during the COVID-19 pandemic.

Methodology: The aim is achieved via an embedded mixed-method approach pragmatically involving a desk literature review and engaging 150 experts across the globe using expert surveys, and results confirmed by semi-structured interviews. The approach is based on Interpretive Structural Modelling (ISM) as its foundation.

Findings: The study revealed ten critical challenges of QA, with the top four including “the shortage of raw construction material (C7)”, “design changes (C6)”, “collaboration and communication difficulties (C1)” and “changes in work practices (C10)”. However, examining the interrelationships among the critical challenges using ISM confirmed C7 and C10 as the most critical challenges. The study again revealed that the critical challenges are sensitive and capable of affecting themselves due to the nature of their interrelationship based on MICMAC analysis. Hence, being consistent with why all the challenges were considered critical amid the pandemic. Sentiment analysis revealed that the critical challenges have not been entirely negative but also positive by creating three areas of opportunities for improvement: technology adoption, worker management, and work process management. However, four areas of challenges in the QA include cost, raw material, time, and work process, including inspection, testing, auditing, communication, etc.

Practical implication: The finding provides a convenient point of reference to researchers, policymakers, practitioners, and decision-makers on formulating policies to enhance the effectiveness of construction QA during the pandemic through to the post-pandemic era.

Originality: The study enriches the extant literature on QA, Cb-CLSC, and the COVID-19 pandemic in the construction industry by identifying the critical challenges and examining the interrelationships among them. This provides a better understanding of how the construction QA has been affected by the pandemic and the opportunities created.

KeywordsCOVID-19, Construction Quality Management, Critical challenges, Cross-border Construction Logistics and Supply Chain, Quality assurance
Year2024
JournalEngineering, Construction and Architectural Management
PublisherEmerald
ISSN 1365-232X
Digital Object Identifier (DOI)https://doi.org/10.1108/ECAM-01-2024-0016
Publication dates
Print26 Mar 2024
Publication process dates
Accepted27 Feb 2024
Deposited29 Feb 2024
Accepted author manuscript
License
File Access Level
Open
Permalink -

https://openresearch.lsbu.ac.uk/item/9680y

Download files


Accepted author manuscript
Manuscript.PDF
License: CC BY 4.0
File access level: Open

  • 38
    total views
  • 25
    total downloads
  • 2
    views this month
  • 10
    downloads this month

Export as

Related outputs

Critical drivers for the adoption of wearable sensing technologies (WSTs) for construction safety monitoring in Ghana: A Fuzzy Synthetic Analysis
Tetteh, P.A., Addy, M., Acheampong, A., Akomea-Frimpong, I., Ayidana, E. and Ghansah, F.A. Critical drivers for the adoption of wearable sensing technologies (WSTs) for construction safety monitoring in Ghana: A Fuzzy Synthetic Analysis. Construction Innovation. https://doi.org/10.1108/CI-04-2023-0071
Digital Technologies for Quality Assurance in the Construction Industry: Current Trend and Future Research Directions towards Industry 4.0
Ghansah, F.A and Edwards, D.J. (2024). Digital Technologies for Quality Assurance in the Construction Industry: Current Trend and Future Research Directions towards Industry 4.0. Buildings. 14 (3), p. 844. https://doi.org/10.3390/buildings14030844
Evaluating the Impact of COVID-19 Mitigation Measures on Quality Assurance of Cross-border Construction Logistics and Supply Chain
Ghansah, F. A. and Lu, W. (2024). Evaluating the Impact of COVID-19 Mitigation Measures on Quality Assurance of Cross-border Construction Logistics and Supply Chain. International Journal of Quality & Reliability Management. https://doi.org/10.1108/IJQRM-01-2024-0024
Critical Success Factors for Cost Overrun Minimization in Public Construction Projects in Developing Countries: The Case of Ghana
Nuako, F., Ghansah, F. A. and Adusei, T. (2024). Critical Success Factors for Cost Overrun Minimization in Public Construction Projects in Developing Countries: The Case of Ghana. Construction Innovation. https://doi.org/10.1108/CI-07-2022-0176
Digital Twins for Smart Building at the Facility Management Stage: A Systematic Review of Enablers, Applications, and Challenges
Ghansah, F. (2024). Digital Twins for Smart Building at the Facility Management Stage: A Systematic Review of Enablers, Applications, and Challenges . Smart and Sustainable Built Environment. https://doi.org/10.1108/SASBE-10-2023-0298
Managerial framework for quality assurance of cross-border construction logistics and supply chain during pandemic and post-pandemic: lessons from COVID-19 in the world’s factory
Ghansah, F. A. and Lu, W. (2024). Managerial framework for quality assurance of cross-border construction logistics and supply chain during pandemic and post-pandemic: lessons from COVID-19 in the world’s factory. Engineering, Construction and Architectural Management. https://doi.org/10.1108/ECAM-10-2023-1050
Digital twin-enabled human-robot collaborative teaming towards sustainable and healthy built environments
Lu, W.,, Chen, J., Fu, Y., Pan, Y. and Ghansah, F. (2023). Digital twin-enabled human-robot collaborative teaming towards sustainable and healthy built environments. Journal of Cleaner Production. 412, p. 137412. https://doi.org/10.1016/j.jclepro.2023.137412
Transitioning from green to circular procurement in developing countries: a conceptual framework for Ghana’s construction sector
Ababio, B.K., Lu, W. and Ghansah, F. (2023). Transitioning from green to circular procurement in developing countries: a conceptual framework for Ghana’s construction sector. Building Research & Information. 51 (7), pp. 798-815. https://doi.org/10.1080/09613218.2023.2229456
Major opportunities of digital twins for smart buildings: a scientometric and content analysis
Ghansah, F. and Lu, W. (2023). Major opportunities of digital twins for smart buildings: a scientometric and content analysis. Smart and Sustainable Built Environment. 13 (1). https://doi.org/10.1108/SASBE-09-2022-0192
Responses to the COVID-19 pandemic in the Construction Industry: A literature review of academic research
Ghansah, F. and Lu, W. (2023). Responses to the COVID-19 pandemic in the Construction Industry: A literature review of academic research. Construction Management and Economics. 41 (9), pp. 781-803. https://doi.org/10.1080/01446193.2023.2205159
Quality Assurance of Cross-border Construction Logistics and Supply Chain during the COVID-19 pandemic: Evidence from the Hong Kong–Mainland China links
Ghansah, F., Lu, W. and Ababio, K. B. (2023). Quality Assurance of Cross-border Construction Logistics and Supply Chain during the COVID-19 pandemic: Evidence from the Hong Kong–Mainland China links. International Journal of Logistics Research and Application. https://doi.org/10.1080/13675567.2023.2221180
Cyber-Physical Systems and Digital Twins for “Cognitive Building” in the Construction Industry
Ghansah, F. and Lu, W. (2023). Cyber-Physical Systems and Digital Twins for “Cognitive Building” in the Construction Industry. Construction Innovation. https://doi.org/10.1108/CI-07-2022-0164
A Framework for Smart Building Technologies Implementation in the Ghanaian Construction Industry: A PLS-SEM Approach
Ghansah, F., Owusu-Manu, D.-G, Edwards, D.J and Thwala, W.D (2023). A Framework for Smart Building Technologies Implementation in the Ghanaian Construction Industry: A PLS-SEM Approach. Building Research & Information. https://doi.org/10.1080/09613218.2023.2248294
A category and index hybrid (CIH) approach to measuring the level of prefabrication
Lu, W., Ghansah, F. and Xu, J. (2022). A category and index hybrid (CIH) approach to measuring the level of prefabrication. International Journal of Construction Management. 23 (15), pp. 2658-2669. https://doi.org/10.1080/15623599.2022.2084599
Developing a user perception model for smart living: A partial least squares structural equation modelling approach
Ghansah, F., Chen, J. and Lu, W. (2022). Developing a user perception model for smart living: A partial least squares structural equation modelling approach. Building and Environment. 222, p. 109399. https://doi.org/10.1016/j.buildenv.2022.109399
Assessing the level of awareness of smart building technologies (SBTs) in the developing countries
Ghansah, F., Owusu-Manu, D.-G., Ayarkwa, J., Edwards, D.J. and Hosseini, M.R. (2021). Assessing the level of awareness of smart building technologies (SBTs) in the developing countries. Journal of Engineering, Design and Technology. 20 (3), pp. 696 - 711. https://doi.org/10.1108/JEDT-11-2020-0465
Exploration of latent barriers inhibiting project management processes in adopting smart building technologies (SBTs) in the developing countries
Ghansah, F., Owusu-Manu, D.-G., Ayarkwa, J., Edwards, D.J. and Hosseini, M.R. (2021). Exploration of latent barriers inhibiting project management processes in adopting smart building technologies (SBTs) in the developing countries. Construction Innovation. 21 (4), pp. 685 - 707. https://doi.org/10.1108/CI-07-2020-0116
Project management processes in the adoption of smart building technologies: a systematic review of constraints
Ghansah, F., Owusu-Manu, D.-G. and Ayarkwa, J. (2020). Project management processes in the adoption of smart building technologies: a systematic review of constraints. Smart and Sustainable Built Environment. 10 (2), pp. 208-226. https://doi.org/10.1108/SASBE-12-2019-0161
Underlying indicators for measuring smartness of buildings in the construction industry
Ghansah, F., Owusu-Manu, D.-G, Ayarkwa, J., Darko, A. and Edwards, D.J. (2020). Underlying indicators for measuring smartness of buildings in the construction industry. Smart and Sustainable Built Environment. 11 (1), pp. 126 - 142. https://doi.org/10.1108/SASBE-05-2020-0061