Hierarchical Risk Communication Management Framework for Construction Projects

Journal article


Mansour, M., Beithou, N., Alsqour, M., Tarawneh, S.A., Al Rababa’a, K., AlSaqoor, S. and Chodakowska, E. (2023). Hierarchical Risk Communication Management Framework for Construction Projects. Engineering Management in Production and Services. 15 (4), pp. 104 - 115. https://doi.org/10.2478/emj-2023-0031
AuthorsMansour, M., Beithou, N., Alsqour, M., Tarawneh, S.A., Al Rababa’a, K., AlSaqoor, S. and Chodakowska, E.
Abstract

Risk, as an effect of uncertainty, is associated with every human activity. Like any other industry, construction companies are eager to reduce the uncertainty of reluctant events. A well-planned risk communication system could contribute to the success of a construction project. A proper announcement protocol could be a mitigating lever for identified or unidentified risks during planning and monitoring processes. This research aims to present a risk communication management system (RCMS) for construction companies involved in large projects. The proposed model includes a step-by-step communication procedure considering the authority level within the organisational hierarchical structure. The model aims to remove the ambiguity of risk communications during the construction process under uncertain conditions. It leaves no or little room for the emergence of unplanned risks. The proposed communication structure has been implemented in GRC cladding construction projects, and the risk communication time and response have been significantly improved.

Year2023
JournalEngineering Management in Production and Services
Journal citation15 (4), pp. 104 - 115
PublisherDe Gruyter
ISSN2300-0813
Digital Object Identifier (DOI)https://doi.org/10.2478/emj-2023-0031
Web address (URL)https://doi.org/10.2478/emj-2023-0031
Publication dates
Online01 Dec 2023
Publication process dates
Accepted15 Nov 2023
Deposited08 Feb 2024
Publisher's version
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File Access Level
Open
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