Understanding and using personality type in healthcare communication

Journal article

Terry, L. (2020). Understanding and using personality type in healthcare communication. Nursing Standard. 35 (6). https://doi.org/10.7748/ns.2020.e11509
AuthorsTerry, L.
Abstract

Nurses, midwives and students are legally responsible for their actions. This article discusses the legal standard of care in relation to nursing and midwifery practice and the NMC Code. It explains how the courts determine whether a nurse has met their duty of care. The article discusses levels of competency. It explains why nurses need to develop their organisational knowing regardless of their level within the organisation. Workplace incivility is discussed and how this impacts upon nurses and safe patient care. The article aims to help readers identify personal and organisational threats to safe working and patient care.

This is the accepted version of the manuscript.

Keywordsclinical leadership; communication; interpersonal skills; leadership; patient engagement; patients; professional; professional issues; teamwork
Year2020
JournalNursing Standard
Journal citation35 (6)
PublisherRCN Publishing (RCNi)
ISSN0029-6570
Digital Object Identifier (DOI)https://doi.org/10.7748/ns.2020.e11509
Publication dates
Online16 Jun 2020
Publication process dates
Accepted20 Apr 2020
Deposited20 Apr 2020
File
License
File Access Level
Open
Permalink -

https://openresearch.lsbu.ac.uk/item/89901

Download files

  • 1519
    total views
  • 3355
    total downloads
  • 15
    views this month
  • 35
    downloads this month

Export as

Related outputs

Doctors and nurses subjective predictions of 6-month outcome compared to actual 6-month outcome for adult patients with spontaneous intracerebral haemorrhage (ICH) in neurocritical care: An observational study.
McLernon, S., Frings, D., Terry, L., Simister, R., Browning, S., Burgess, H., Chua, J., Reddy, U. and Werring, D.J. (2023). Doctors and nurses subjective predictions of 6-month outcome compared to actual 6-month outcome for adult patients with spontaneous intracerebral haemorrhage (ICH) in neurocritical care: An observational study. eNeurologicalSci. 34, p. 100491. https://doi.org/10.1016/j.ensci.2023.100491
Developing a consensus-based scoring rubric to enhance practice-based assessment of student nurses' clinical competence: A Delphi study.
Almalkawi, I., Jester, Rebecca and Terry, L. (2021). Developing a consensus-based scoring rubric to enhance practice-based assessment of student nurses' clinical competence: A Delphi study. Nurse Education Today. 100, p. 104859. https://doi.org/S0260-6917(21)00116-7
Factors influencing nurses' engagement with CPD activities: a systematic review.
Walter, Juliette K and Terry, Louise M (2021). Factors influencing nurses' engagement with CPD activities: a systematic review. British Journal of Nursing. 30 (1), pp. 60-68. https://doi.org/10.12968/bjon.2021.30.1.60
Understanding the relevance of human rights in healthcare and nursing practice.
Terry, L. and Newham, R. (2020). Understanding the relevance of human rights in healthcare and nursing practice. Nursing Standard. 35 (11). https://doi.org/10.7748/ns.2020.e11490
Clinicians' Perceptions of the Appropriateness of Neurocritical Care for Patients with Spontaneous Intracerebral Hemorrhage (ICH): A Qualitative Study.
Mclernon, S., Werring, David and Terry, Louise (2020). Clinicians' Perceptions of the Appropriateness of Neurocritical Care for Patients with Spontaneous Intracerebral Hemorrhage (ICH): A Qualitative Study. Neurocritical Care. https://doi.org/10.1007/s12028-020-01145-5
Association between critical care admission and 6-month functional outcome after spontaneous intracerebral haemorrhage
Mclernon, S., Schwarz, G, Wilson, D, Ambler, G, Goodwin, R, Shakeshaft, C, Cohen, H, Yousry, T, Salman, RA, Lip, GYH, Houlden, H, Brown, MM, Muir, KW, Jäger, HR, Terry, L and Werring, DJ (2020). Association between critical care admission and 6-month functional outcome after spontaneous intracerebral haemorrhage. Journal of the Neurological Sciences. 418, p. 117141. https://doi.org/10.1016/j.jns.2020.117141
Outrage and the emotional labour associated with environmental activism among nurses
Terry, L. and Bowman, Karen (2019). Outrage and the emotional labour associated with environmental activism among nurses. Journal of Advanced Nursing. 76 (3), pp. 867-877. https://doi.org/10.1111/jan.14282
Becoming and being an environmentally ‘woke’ nurse: A phenomenological study
Terry, L, Bowman, K and West, R. (2019). Becoming and being an environmentally ‘woke’ nurse: A phenomenological study. Nursing Outlook. https://doi.org/10.1016/j.outlook.2019.04.011
Exploring mentors’ interpretation of terminology and levels of competence when assessing nursing students: an integrative review
Almalkawi, I, Jester, R and Terry, LM (2018). Exploring mentors’ interpretation of terminology and levels of competence when assessing nursing students: an integrative review. Nurse Education Today. 69, pp. 95-103. https://doi.org/10.1016/j.nedt.2018.07.003
Patients’ and healthcare professionals’ experiences and perceptions of physiotherapy services in the emergency department: A qualitative systematic review
Barrett, R and Terry, L (2018). Patients’ and healthcare professionals’ experiences and perceptions of physiotherapy services in the emergency department: A qualitative systematic review. International Journal of Emergency Medicine. 11 (1). https://doi.org/10.1186/s12245-018-0201-z
Supporting people with learning disabilities to make and maintain intimate relationships
Bates, C, Terry, LM and Popple, K (2017). Supporting people with learning disabilities to make and maintain intimate relationships. Tizard Learning Disability Review. 22 (1), pp. 16-23. https://doi.org/10.1108/TLDR-03-2016-0009
A moral profession: Nurse educators’ selected narratives of care and compassion
Newham, R, Terry, LM, Atherley, S, Hahessy, S, Babenko-Mould, Y, Evans, M, Ferguson, K, Carr, G and Cedar, SH (2017). A moral profession: Nurse educators’ selected narratives of care and compassion. Nursing Ethics. 26 (1), pp. 105-115. https://doi.org/10.1177/0969733016687163
An adaptable Discourse Analysis instrument and method to explore Caring and Compassion
Terry, LM and Newham, R (2017). An adaptable Discourse Analysis instrument and method to explore Caring and Compassion. Nurse Researcher. 24 (2), pp. 8-12. https://doi.org/10.7748/nr.2017.e1451
Exploring senior nurses' understanding of compassionate leadership in the community
Ali, S. and Terry, L.M. (2017). Exploring senior nurses' understanding of compassionate leadership in the community. British Journal of Community Nursing. 22 (2). https://doi.org/10.12968/bjcn.2017.22.2.77
A longitudinal, mixed methods investigation of newly qualified nurses’ workplace stressors and stress experiences during transition
Halpin, Y, Terry, LM and Curzio, J (2017). A longitudinal, mixed methods investigation of newly qualified nurses’ workplace stressors and stress experiences during transition. Journal of Advanced Nursing. 73 (11), pp. 2577-2586. https://doi.org/10.1111/jan.13344
Understanding and applying the precautionary principle
Terry, LM (2017). Understanding and applying the precautionary principle. Family Law. 47 (11), pp. 1210-1215.
A research-based mantra for compassionate caring
Terry, LM, Newham, R, Hahessy, S, Atherley, S, Babenko-Mould, Y, Evans, M, Ferguson, K, Carr, G and Cedar, SH (2017). A research-based mantra for compassionate caring. Nurse Education Today. 58, pp. 1-11. https://doi.org/10.1016/j.nedt.2017.07.012
Understanding and meeting your legal responsibilities as a nurse
Terry, LM, Carr, G and Halpin, Y (2017). Understanding and meeting your legal responsibilities as a nurse. Nursing Standard. https://doi.org/10.7748/ns.2017.e11015
Partner Selection for People with Intellectual Disabilities.
Bates, C, Terry, LM and Popple, K (2016). Partner Selection for People with Intellectual Disabilities. Journal of Applied Research in Intellectual Disabilities. 30 (4), pp. 602-611. https://doi.org/10.1111/jar.12254
Expert nurses' perceptions of the relevance of Carper's patterns of knowing to junior nurses.
Terry, LM, Carr, G and Curzio, J (2016). Expert nurses' perceptions of the relevance of Carper's patterns of knowing to junior nurses. Advances in Nursing Science. 40 (1), pp. 85-102. https://doi.org/10.1097/ANS.0000000000000142
The Importance of Romantic Love to People with Learning Disabilities
Bates, C, Terry, LM and Popple, K (2016). The Importance of Romantic Love to People with Learning Disabilities. British Journal of Learning Disabilities. 45 (1), pp. 64-72. https://doi.org/10.1111/bld.12177