A qualitative study exploring senior nurses’ understanding of compassionate leadership in community healthcare

Journal article

Ali, S and Terry, LM (2017). A qualitative study exploring senior nurses’ understanding of compassionate leadership in community healthcare. British Journal of Community Nursing. 22 (2). https://doi.org/10.12968/bjcn.2017.22.2.77
AuthorsAli, S and Terry, LM
Abstract

Background:Developing compassionate leadership is a priority since high profile failings in older people care have come to light. Little is known regarding how compassionate leadership is perceived in community healthcare organisations. Aim:The aim was to understand how leaders and senior staff within a Community NHS Trust perceive compassionate leadership and its importance. Method:This qualitative study employed semi-structured, audio-recorded interviews analysed using interpretative phenomenological analysis. Sample:Purposive sampling was used to recruit nursing leaders (n=11) within one Community NHS Trust. Findings:Leading and caring with compassion are particularly important in the community. Compassionate leadership involves role modelling, person-centred care and compassion towards staff not just patients. A concept of 'gritty compassion' was identified which could lead to a loss of compassion. Conclusion:Community organisations need compassionate leaders who lead with their heads and their hearts and ensure that patients, clients and families feel cared for not merely treated.

Keywordscompassion; leadership; community nursing; 6Cs; qualitative research
Year2017
JournalBritish Journal of Community Nursing
Journal citation22 (2)
PublisherMark Allen Group
ISSN1362-4407
Digital Object Identifier (DOI)https://doi.org/10.12968/bjcn.2017.22.2.77
Publication dates
Print04 Feb 2017
Publication process dates
Deposited12 Jan 2017
Accepted01 Dec 2016
Accepted author manuscript
License
File Access Level
Open
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