The Day-to-Day Co-Production of Ageing in Place.

Journal article


Procter, R, Greenhalgh, T, Wherton, J, Sugarhood, P, Rouncefield, M and Hinder, S (2014). The Day-to-Day Co-Production of Ageing in Place. Computer Supported Cooperative Work. 23 (3), pp. 245-267.
AuthorsProcter, R, Greenhalgh, T, Wherton, J, Sugarhood, P, Rouncefield, M and Hinder, S
Abstract

We report findings from a study that set out to explore the experience of older people living with assisted living technologies and care services. We find that successful 'ageing in place' is socially and collaboratively accomplished - 'co-produced' - day-to-day by the efforts of older people, and their formal and informal networks of carers (e.g. family, friends, neighbours). First, we reveal how 'bricolage' allows care recipients and family members to customise assisted living technologies to individual needs. We argue that making customisation easier through better design must be part of making assisted living technologies 'work'. Second, we draw attention to the importance of formal and informal carers establishing and maintaining mutual awareness of the older person's circumstances day-to-day so they can act in a concerted and coordinated way when problems arise. Unfortunately, neither the design of most current assisted living technologies, nor the ways care services are typically configured, acknowledges these realities of ageing in place. We conclude that rather than more 'advanced' technologies, the success of ageing in place programmes will depend on effortful alignments in the technical, organisational and social configuration of support.

Keywordsageing in place; assisted living; bricolage; co-production; telecare; telehealth; 0806 Information Systems; 1702 Cognitive Science; 1203 Design Practice And Management; Information Systems
Year2014
JournalComputer Supported Cooperative Work
Journal citation23 (3), pp. 245-267
ISSN0925-9724
Digital Object Identifier (DOI)doi:10.1007/s10606-014-9202-5
Publication dates
Print22 Apr 2014
Publication process dates
Deposited14 Nov 2018
Accepted22 Apr 2014
Accepted author manuscript
License
CC BY 4.0
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https://openresearch.lsbu.ac.uk/item/87841

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