Patient-reported experience measure in sickle cell disease.

Journal article


Chakravorty, S, Tallett, A, Witwicki, C, Hay, H, Mkandawire, C, Ogundipe, A, Ojeer, P, Whitaker, A, Thompson, J, Sizmur, S, Sathyamoorthy, G and Warner, JO (2018). Patient-reported experience measure in sickle cell disease. Archives of Disease in Childhood. 103, pp. 1104-1109.
AuthorsChakravorty, S, Tallett, A, Witwicki, C, Hay, H, Mkandawire, C, Ogundipe, A, Ojeer, P, Whitaker, A, Thompson, J, Sizmur, S, Sathyamoorthy, G and Warner, JO
Abstract

OBJECTIVES: To develop patient-reported experience measure surveys for patients with sickle cell disease (SCD) to understand their healthcare and lived experience in the UK and for their use in future to inform healthcare service development. DESIGN: Picker methodology was used as follows: (1) qualitative scoping by focus group discussions; (2) questionnaire development through stakeholder consultations; (3) construct validation of questionnaires through cognitive testing; and (4) further assessment of construct validity by a nationwide pilot survey. SETTING: Patients with SCD and their carers were eligible. Focus group discussions took place in non-hospital settings, arranged out of hours. Cognitive testing took place in specialist sickle cell clinics. The pilot survey was available to UK participants only and was administered through web-based questionnaires, face-to face completion and in sickle cell community events. PARTICIPANTS: Thirty-three patients and carers took part in the focus groups, 21 participants undertook cognitive testing and 722 respondents completed the pilot survey. RESULTS: Findings highlighted a widespread prevalence of poor knowledge about SCD among healthcare providers and the public. Poorer experience of care was present in the emergency setting compared with planned care, of which lack of timely provision of pain relief was of concern. Adolescents and young people reported significantly poorer experience of care in several domains compared with children or adults. CONCLUSIONS: The new surveys functioned well, with good evidence of validity, and were accessible to the SCD patient population, supporting their future use in assessing patient experience to inform service delivery and improvements in care quality.

Keywordspatient experience; patient reported experience measure; sickle cell disease; 1103 Clinical Sciences; 1114 Paediatrics And Reproductive Medicine; 1117 Public Health And Health Services; Pediatrics
Year2018
JournalArchives of Disease in Childhood
Journal citation103, pp. 1104-1109
ISSN1468-2044
Digital Object Identifier (DOI)doi:10.1136/archdischild-2018-314955
Publication dates
Print04 Aug 2018
Publication process dates
Deposited16 Aug 2018
Accepted28 Apr 2018
Accepted author manuscript
License
CC BY-NC-ND 4.0
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https://openresearch.lsbu.ac.uk/item/869xq

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