Why Education and User Feedback Won’t Close the Performance Gap for University Accommodation

Conference item


Gillich, A, Sunikka-Blank, M and Ford, A (2015). Why Education and User Feedback Won’t Close the Performance Gap for University Accommodation. CIBSE Technical Symposium. London 16 - 17 Apr 2015 London South Bank University.
AuthorsGillich, A, Sunikka-Blank, M and Ford, A
Abstract

It’s often correctly stated that making buildings work requires an educated and engaged end user. This paper presents results from a study of user feedback in student accommodation. Students that volunteered their energy meter readings used 20% less energy than non-participants. However, this did not change before, during, or after the period of enhanced education and feedback. Furthermore, among those that stated higher awareness of energy issues throughout the study, there were no changes in their energy use habits. While it is no doubt true that education and feedback are useful in addressing the performance gap, this research finds two fundamental challenges to implementing such strategies: 1) most feedback is preaching to the converted, and 2) education does not necessarily correspond to action.

Keywordsbehaviour, education, feedback, social norms, student accommodation
Year2015
PublisherLondon South Bank University
Accepted author manuscript
License
CC BY 4.0
Publication dates
Print16 Apr 2015
Publication process dates
Deposited30 Nov 2017
Accepted01 Mar 2015
Permalink -

https://openresearch.lsbu.ac.uk/item/876x7

  • 0
    total views
  • 0
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Related outputs

The Impact of Policy Changes: The Opportunities of Community Renewable Energy Projects in the UK and the Barriers they Face
Mirzania, P, Andrews, D, Ford, A and Maidment, G (2019). The Impact of Policy Changes: The Opportunities of Community Renewable Energy Projects in the UK and the Barriers they Face. Energy Policy.
A cross sectional survey of smoking characteristics and quitting behaviour from a sample of homeless adults in Great Britain
Cox, S, Dawkins, L, Ford, A, Bauld, L, Balaban, S and Tyler, A (2019). A cross sectional survey of smoking characteristics and quitting behaviour from a sample of homeless adults in Great Britain. Addictive Behaviors. 95 (2019), pp. 35-40.
Modelling development and analysis on the Balanced Energy Networks (BEN) in London
Song, WH, Wang, Y, Gillich, A, Ford, A and Hewitt, M (2018). Modelling development and analysis on the Balanced Energy Networks (BEN) in London. Applied Energy. 233/4, pp. 114-125.
Limits and uncertainty for energy efficiency in the UK housing stock
Gillich, A., Mahmoudi Saber, E. and Mohareb, E. (2019). Limits and uncertainty for energy efficiency in the UK housing stock. Energy Policy. 133.
Implementation of Renewable Energy Technologies in Rural Africa
Levodo, J, Ford, A and Chaer, I (2015). Implementation of Renewable Energy Technologies in Rural Africa. World Academy of Science, Engineering and Technology. Vol:9 (No:4), pp. 446-453.
Overcoming Practical Challenges and Implementing Low-Carbon Heat in the UK: Lessons from the Balanced Energy Network (BEN) at LSBU
Arif, M, Gillich, A, Ford, A and Wang, Y (2018). Overcoming Practical Challenges and Implementing Low-Carbon Heat in the UK: Lessons from the Balanced Energy Network (BEN) at LSBU. CIBSE Technical Symposium. London 12 - 13 Apr 2018
Environmental impact and energy management of sports stadia
Chilvers, S, Chaer, I and Ford, A (2015). Environmental impact and energy management of sports stadia. CIB Joint International Symposium: Going North for Sustainability. LSBU, London 23 - 25 Nov 2015 London South Bank University.
Community Energy in the UK: The End or the Beginning of a Brighter Future?
Mirzania, P, Andrews, D, Ford, A and Maidment, GG (2017). Community Energy in the UK: The End or the Beginning of a Brighter Future? Energy for Society: 1st international conference on Energy Research & Social Science. Sitges, Spain 05 - 07 Apr 2017 London South Bank University.
A smarter way to electrify heat – The Balanced Energy Network approach to demand side response in the UK
Gillich, A (2017). A smarter way to electrify heat – The Balanced Energy Network approach to demand side response in the UK. European Council for an Energy Efficient Economy (ECEEE) Summer Study. Hyeres, France 29 May - 03 Jun 2017 London South Bank University.
Designing Buildings for Natural Cooling The Role of Thermal Storage
Ford, A (2014). Designing Buildings for Natural Cooling The Role of Thermal Storage. International Conference on Energy and Indoor Environment for Hot Climates. Qatar 24 - 26 Feb 2014 London South Bank University.
Creating our Future Built Environment - comfort energy and heat storage
Ford, A (2016). Creating our Future Built Environment - comfort energy and heat storage. CIBSE Building Performance Conference. London 17 - 18 Nov 2016 London South Bank University.
A review of Fulcrum Consulting's low energy buildings exploring the opportunities and limitations of low energy building design
Ford, A and Cowan, D (2015). A review of Fulcrum Consulting's low energy buildings exploring the opportunities and limitations of low energy building design. Institute of Refrigeration. London 05 Mar 2015 London South Bank University.
Briefing and design for sustainability
Ford, A (2016). Briefing and design for sustainability. in: taylor, I (ed.) Future Campus Riba Publishing.
Designing an ‘optimal’ domestic retrofit programme
Gillich, A, Sunikka-Blank, M and Ford, A (2017). Designing an ‘optimal’ domestic retrofit programme. Building Research & Information.
Lessons for the UK Green Deal from the US BBNP
Gillich, A (2016). Lessons for the UK Green Deal from the US BBNP. Building Research & Information. 45 (4), pp. 384-395.