10 Leaps Forward - Innovation in the Pandemic

Alongside the frustrations, difficulties and challenges of the pandemic, many great things are also happening in the healthcare system. Prof Becky Malby and Tony Hufflett from the Health Systems Innovation Lab at London South Bank University undertook a survey to help the NHS bring this all together so that we don’t end up going back to old, less effective habits.

They asked a broad mix of frontline, senior, board and middle leadership across different NHS sectors to reflect on their experiences. They received over 70 responses from a mix of frontline, senior, board and middle leadership and other roles. They reflected and spotted patterns in the core changes people are most passionate about and have summarised 10 common themes that have emerged so far.