Buildings as complex systems: the impact of organisational culture on building safety

Journal article


Phillips, S. and Cidik, M. . (2020). Buildings as complex systems: the impact of organisational culture on building safety . Construction Management and Economics. 39 (21), pp. 972-987. https://doi.org/10.1080/01446193.2021.1966816
AuthorsPhillips, S. and Cidik, M. .
Abstract

High-risk buildings can be considered as complex systems involving various social actors and technology, which draws attention to the organisational and social underpinnings of their safety. This research draws on complex systems theory and high reliability organisations (HRO) literature to develop insights into the cultural aspects of safety management and regulation of high-risk buildings. Ten semi-structured interviews were undertaken to explore the opinions and experiences of built environment professionals in England about the ongoing regulatory changes regarding high-risk buildings following the tragic fire at Grenfell Tower. The findings expose some aspects of the organisational culture that underpin the safety-related behaviour in high-risk building life cycle in England, which are incompatible with those that underpin HRO. The findings also show how the studied regulatory changes are subsumed by this organisational culture and fail to deliver their intention. Hence, the paper establishes organisational culture of the building life cycle as a key consideration for safety management and regulation of high-risk buildings. The conclusion calls for future regulatory, practical and research efforts to develop a better appreciation of the organisational culture, and to aim for measures to cultivate a culture that enables collective mindfulness.

Year2020
JournalConstruction Management and Economics
Journal citation39 (21), pp. 972-987
PublisherTaylor & Francis
ISSN0144-6193
Digital Object Identifier (DOI)https://doi.org/10.1080/01446193.2021.1966816
Web address (URL)https://www.tandfonline.com/doi/full/10.1080/01446193.2021.1966816
Publication dates
Print26 Aug 2021
Publication process dates
Accepted06 Aug 2021
Deposited28 Jun 2022
Accepted author manuscript
License
File Access Level
Open
Additional information

This is an Accepted Manuscript of an article published by Taylor & Francis in Construction Management and Economics on [date of publication], available at: http://www.tandfonline.com/10.1080/01446193.2021.1966816

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Accepted author manuscript
CME safety paper-05 may-final draft.pdf
License: CC BY-NC 4.0
File access level: Open

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